Ford Earns Top 3 Ranking in J.D. Power Dependability Study
Ford Motor Company recently was named as one of the automakers in the top three spots of J.D. Power’s annual Vehicle Dependability Study. The study measures problems experienced during the past year by original owners of three-year-old vehicles.
One of the biggest contributors to Ford’s performance in the study was its SYNC 3 infotainment system. In-car technology is frequently a source of frustration among drivers, and SYNC 3 makes it easy with an intuitive user interface, simple voice commands and smartphone integration.
The F-150 was named the top vehicle in the large light-duty pickup truck segment, and the Mustang earned the top spot for sporty midsize cars. Customers also agree with J.D. Power, and have made the Ford F-150 and Mustang America’s best selling truck and world’s best-selling sports coupe.
“For us, high quality means more than a great experience in the first few months of ownership; it includes a great experience throughout a customer’s ownership journey, and these results affirm our commitment to building high-quality vehicles,” said Lind Cash, Ford vice president of Quality and New Model Launch Program.
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Source: Ford Media Center