Fantastic service once again!

Customer service was excellent. Savannah provided me several updates throughout the day. It was very appreciated as I needed my car completed by a certain time.

Was treated very well and with honesty.

Very nice. Friendly on time

Paul Parsons, my service advisor, was very friendly and efficient and explained the necessary service to my vehicle.The service was completed on time and I was pleased to receive transportation to my home and back to the dealership since I don’t have another vehicle.

Tim O’Neil was very quick on communicating on this job.

Paul was very helpful and great with communicating with me getting appt and getting recall done fast in a morning appt

Quick, straightforward and painless working with Mechel and Gianna. I will be sure to purchase my next for at Tuttle-Click. I had a great experience.

Great experience

Service all my vehicles at this dealership. Including my current Ford Bronco. Definitely not the quickest service, but I stopped by without an appointment so I guess should expect to wait a little bit more. Great Cafe at the location made the wait less painful. I had 10K service done, plus all the recalls were taken care of and one warranty issue I had. Oscar and Jack in service are great.

Parts department was very knowledgeable and efficient. I told them I was going to head over and pick up parts they verified that the quality on hand was correct and placed 2 aside for me.

Fast and friendly

Timothy O’Neil literally bent over backwards for me. He did everything in his power to make my experience great. Since I e had this navigator ‘15, I’ve had plenty of issues with things breaking down shortly after my new purchase and serf that didn’t complete the circle when they were supposed to do all their checks on my car, and did not. Once my service contract fell off, I suddenly get thousand of dollars in repairs. This doesn’t just happen over night an di have always serviced my entire ownership at a Lincoln dealership! If I was forwarded, I could have financially prepared and been aware if they were truly doing their check process. That was a joke. Because of that and the quality of this navigator ( my 3rd and last), I am moving onto another maker! Even with all these items, Timothy listened, calmed me and was so gracious.

Timothy was very helpful. Car is running perfectly again.

Efficient, thorough, polite, organized, no hassle experience. 👌

Always an excellent car buying experience at Tuttle click. Car #4 Thank you Sandy + Calvin

Lincoln MKC service valet pick up and delivery very happy car was ready ahead of schedule had transmission service and required maintenance good work ok

They were very thorough and did a great job keeping me informed of what was going on with the repair.

We've done a fair amount of business with Tuttle-Click Ford Lincoln of Irvine. Paul Parsons does a great job on the service side and on the sales side Sandy and Calvin are the best!

Courteous, efficient and fast. Minimum wait time even on a Friday afternoon. Excellent service coordinated by Zach. 👍

Had a great experience working with Tim in service. I have been trying to find a trusted dealer to work on my Shelby, and the team here is fantastic. They communicate and get stuff done. Really went above and beyond. Thanks again.

This is the best Ford Dealer in Orange County. The staff is friendly and professional. The management goes out of their way to make sure everything goes smooth. They make you feel like your business is important. Their work is excellent and fairly priced. I was having issues with the Capistrano (terrible service, constant issues with the work, billing errors, etc) location and was ready to find a service provider in Riverside or San Bernardino but after working with Dan I am glad he got me all squared away. I will continue to use the Irvine Ford Dealer (NOT CAPO! BEWARE) and continue to be happy. I highly recommend this location!

I cannot express enough how wonderful this dealership is. My dealer Reza, was always in good spirits when answering my calls over the 10 months I waited for my car to arrive. He even came in on his day off when it finally did! The manager, Calvin, was so attentive- answered all my questions and did the most to make sure my car was ready for me when i arrived. Sandy was a TREAT when filling my application and showing me the ins and outs of the car. Mason in finance was so insanely friendly. Needless to say the staff there made the whole afternoon so enjoyable. The dealership has my upmost respect. No shenanigans what so ever- which unfortunately has been a rarity in my car buying experience. The process was so quick and easy I would have been out of there in half the time had I not enjoyed being there as much. Do not hesitate to get your car with them- I know I won’t down the line! Thank you guys, I couldn’t be happier.

Best dealership experience I have had. Tim McCormick knew all the details of my of my vehicle, like a true professional. Tim made sure I knew when my vehicle was coming while we waited for delivery. I don’t feel like I was cheated and I’m very satisfied with the vehicle. Thank you to all the fine people at Tuttle Click, you are hard working and genuine.

We had been to 3 other Ford dealerships before going to Tutle-Click. We would make an appointment and when we got there, neither the salesperson we spoke to or the car we talked about were there. That is if anyone called back at all. The experts at Tuttle -Click was completely different from the beginning. We received prompt and accurate information and they treated us like VIP’s.