Customer Testimonials
Great service. Great service advisor. Car issue seems to be resolved.
Highly recommend this dealership.
I had a great experience with Tuttle Click getting my recall for my Ford fusion handled. They called me when Ford finally had a battery that could be put in. The battery got ordered had my car in for a day and it is as good as new.
Wonderful New Truck experience with the whole team At Tuttle Click Irvine. Especially Sandy Maxwell, who is very engaging and explains your new vehicle features very well.
Alexis was very friendly and had great follow up!
Very prompt and courteous service. They're the best!
Great service by Sandy and Calvin! Sandy was very helpful and even on her day off! They helped my mom get the car she wanted!
Great service by Sandy and Calvin! Sandy was very helpful and even on her day off! They helped my mom get the car she wanted!
A very thorough inspection, oh my Ford It had a lot more work to be done. Fusion.
Very quick and professional service
Rex and Mason are rock stars. This is by far the easiest and smoothest car buying experience I have ever had. Once we decided we wanted the vehicle -(we didnt have time to purchase onsite) Rex front loaded us- by sending us all the required documentation via email/ text message. We got it completed, and the vehicle was ready for us when we arrived a couple days later. We were in an out in less than an hour! We purchased a certified used Navigator which comes with excellent warranty and we got a service package. The service was fantastic, ... Read More Google - May 13, 2025
Very Helpful, professional, attentive, hassle free sales team
We bought a new Bronco Sport for our daughter to take to college and couldn’t have had a better buying experience than we had at Tuttle Click Ford in Irvine. Our salesperson Max Yashar was very friendly and knowledgeable. The sales manager Calvin Auyeung was also very friendly and efficient in getting everything approved quickly. Even the finance process was smooth and easy thanks to Gianna San Angelo who had us in and out in a hurry with everything we needed. We were in and out as quickly as I’ve ever experienced at a car dealer and got ... Read More Google - May 13, 2025
I’m an old man and this was the best car buying experience I have ever had. I was looking for a Maverick XLT hybrid with Eruption Green exterior color and these guys got it for me immediately. Absolute professional customer service and communication. My point man was Brandon. Ask for him.
The Service team @ Tuttle-Click Ford Irvine was very professional. Alexis was pleasure to work with and kept me up to date as the vehicle was completed timely and efficiently.
Rex was the best salesperson we’ve ever purchased a vehicle from. Very nice, no pressure and made the process smooth.
Best Ford dealership in OC. Tim O'Neal is the best service advisor!!
Exceptional customer service. Rex and Eddie met all our needs and provided us with first class service. Thank you team
After having two vehicles sold out from under us on our way to the dealership and the third dealer trying to pull every dirty trick in the car sales book, Tuttle-Click was amazing. The sales manager James, our salesperson Troy & the entire staff we're great. They had us done & driving home in an hour. If our next vehicle is a Ford, we will be coming back to tuttle-click.
The smoothest transaction ever! No hassle at all. Rex and Eddie were very professional and helpful! I like them! Highly recommended!
Beautiful space and wonderful service. Very pleasant experience!! Working with Mason was amazing!! My Lincoln Nautilus is fantastic!!
The service was fast, exceeding my expectations. Services kept me well informed, discussed options. Web site gave me visuals of the status.
Paul is the best service rep you have
My advisor is Tom and he is fantastic! The service at Lincoln is by far the best I had ever had! This is our first Lincoln and the service make everything next level! Simple, they work with you and they are honest with the service
Tuttle-Click Lincoln reorganized their service department a couple of years ago and have really improved. Tom and Nolan are organized, do what they promise, and deliver outstanding service that is honest and not pushy.
Parts department, Great friendly service since forever. Thanks, Merlita and thanks Hector. 5 STARS for you! Now if i can get some money back from all the wasted money i spend and wasted on a 2015 ford transit. (0.010 STARS) What a pile. Constant problems. no refund no credit no nothing had to get rid of the transit at 63,000 miles, due to needing 31k more cost labor work and parts. I hope someone finally gets the lawsuit done so i get some of my 87k thousand dollars wasted and i spent on that transit. shame on rich cooperate ford. no wonder you company ... Read More Google - Apr 29, 2025
Very pleased with both service advisors. Would be nice to get photos of the broken parts that are being replaced.
Great service
My experience was simple and easy. Made my appointment, dropped off my Bronco and when it was finished they called me and I picked it up. Great experience.
Thank you very much.
Excellent service
I did not purchase my F-150 from Tuttle click, but I sure wish that I had. After a poor sales experience and and even worse service experience from another dealership I went to Tuttle click Ford for my first service and have some warranty work done. Daniel Sanchez helped me and he was not only very friendly and respectful he was extremely helpful as well. Lets just say that this was honest and exceptional service, something that is truly lacking at other dealerships. I'll certainly be back for future service and will be using Tuttle click when it comes ... Read More Google - Apr 25, 2025
Tim was fantastic. Would certainly buy a car from him and Tuttle-Click Ford Irvine again.
I went through the Costco Auto Program so everything was cut and dry. Prices were already set. But after I ordered my vehicle, Ford started the pay what we pay promotion, so my price was adjusted accordingly when I took delivery and paid. Brandon was my internet sales rep. He was very friendly, helpful and knowledgeable. The whole process was a good experience.
Great service. Picked up my car, fast service including new tires, dropped car off at time I asked for and it was cleaned!
David was amazing and a huge help form the start, when something in the paint was a little off after picking it up they fixed it no problem and left my car looking great
Valet service is amazing! Still can’t believe how easy they make it.
Very positive experience. Nate was a pleasure to work with.
I was not happy with my previous advisor but I was directed to Adam who took care of my vehicle service very prompt and professionaly...
Excellent experience finally.
Very courteous, prompt and full service dealership! Had my car valet serviced - they came to pick it up/service it/wash it/return it all in a matter of hours. Very impressed.
Bilal farhan was very helpful and friendly, thanks!
Tom and Myra and thr team were great. Thank You!
Let me tell you a story about the best decision I’ve ever made in my entire life.
The other day I was cruising in my CyberBeast feeling like a complete dork when out of nowhere, *ZOOM!!* this quirked up white boy came flying up on his motorcycle, and asked me about my Tesla. After expressing my disinterest in a hot glued truck made from Elon’s Neo-Natzi company he suggested I take a look into some electric fords. After he mentioned that the F-150 lightning has enough electric charge to power over 100 fish tanks so I can successfully continue ... Read More Google - Apr 8, 2025
Tuttle-Click is the dealer I trust to properly take care of my beautiful 2018 Lincoln MKZ. They know the car, and use the correct OEM parts to keep it running like new. Tom Brucks is the man to see. He makes sure I am well informed and taken care of with rides to and from. The definition of service at it's finest! I highly recommend this dealership.
We appreciate Tuttle click for standing by the body work they did and repairing it after it was cracking. Very easy to work with.
Paul Parsons took good care of us and kept us informed throughout the entire repair maintenance process. Tuttle Click also stepped up and made it possible to have our Ford F-150’s transmission replaced.
This is our first experience at the dealership. My previous experiences with maintenance of my truck at Ford dealers has been really negative, but I found that Bill in service was really helpful and helping me prepare my vehicle for a long cross-country trip. I got what I needed, I got it on time, and I got it at a reasonable price. The facility is clean, pleasant, and well appointed. Again, a major departure from my experiences at other Ford dealerships.
I was So Satisfied with my sales staff!! Treated with care and respect by all!! Everyone did their best to assist me in every portion of the purchase completion to final delivery of the vehicle.
The service department was exceptional
It was great this time. The window switch still doesn't work properly.
I used the home service car pickup which was so easy and convenient to use. The drivers were very professional and courteous. I will definitely continue using them for my future service needs.
I worked with Nathan Hart (Internet Mgr) and it was a very seamless process to get the vehicle I wanted. Nathan was very responsive and easy to do business with. I didn’t get the runaround or have to go through non- stop negotiations. Nathan was very professional and extremely pleasant which made for a smooth transaction. It was also very easy to work with Gianna in finance and she didn’t pressure me to buy other options. Overall, this was a good experience and I highly recommend you reach out to Nathan if in the market for a car.
Scheduled a recall service with Tuttle-Click and couldn't be happier. The check-in process was quick and easy. Work was completed and they washed the car before returning to me. Great service and I'll be back here for all my Ford service needs.
I am curious as to why I was only offered a ride by a Ford Service Department. I own three vehicles from three different companies, and they consistently provide rides for both sides. However, I am unaware of the reason why the Ford Service informed me that I am only permitted one ride and that I must get lyft to retrieve my vehicle.
Turned out awesome thanks
Nolan was great and the service was great. I will definitely continue to be a customer.
Johnson and Mason were great to deal with - no games, no BS, no hidden fees or costs - just an effortless transaction. I love their one point of contact concept - I made a great deal over the phone- did credit app at home and when I got to dealership the who transaction including my trade in took less than 30 minutes!!
I reached out to go look at a Mustang and Brandon Jacobson helped me and even checked the mileage for me. As soon as we arrived Brandon greeted us. We loved the car. Brandon helped us get the best rates. I would recommend this Ford Dealership to purchase or lease a vehicle. I purchased the car because Brandon has the knowledge of the vehicle and answered all the questions we asked. Excellent Service.
Wonderful place, they even have a cafe! Paul Parsons was a huge help! Thanks everyone😊
Big Shout out to Jack who fixed my key fob. I appreciated him getting to in early so I could get my car back and start my Monday. So appreciate him so much!! He was a blessing to me.
From sales (Sandy Maxwell), finance, to GM (Johnson King) all very accommodating and friendly to me . I left some gift cards in a pouch when I traded my truck Sandy Maxwell called me and told me she has them for me to pick up. Much appreciated. I felt nothing but genuine attitudes and left with a safe feeling. I just hope the Bronco I bought could live up to match the staff.
Service was perfect!
VERY FAST AND THURO.
Great service, professional, quick and efficient. Found door panel concerns that other ford dealership (Ken Grody) could not find. Thank you
Efficient, friendly, and timely.
Amazing service by tuttle click!