Frequently Asked Questions
BUYING OR LEASING A VEHICLE
What can I expect to pay for taxes, title, tags, and document processing fees?
The exact amount you can expect to pay for state-required tax, title, and tags will vary depending upon (1) the state in which you live, (2) the county where you will register your vehicle, (3) the weight of your vehicle, (4) whether you will have a trade-in vehicle, and (5) the type of license plate you select. Amounts charged as Document Processing Fees are not state-required and will vary.
How do I decide between buying and leasing?
There are advantages to both, but no difference in maintenance or operating costs. Generally, leases are better for those who drive up to 15,000 miles each year, take excellent care of their vehicles and want a new car every two to four years. You only have to pay for that portion of the car's life that you use. Buying is ideal if you drive a lot of miles, put your vehicle to heavy or tough use, and want to build equity.
How much is my trade-in worth?
It depends on a number of factors including the vehicle model, year and condition. You can also get a general idea of your car's worth by checking independent car value guides. However, we always recommend a visit to our dealership to determine the final trade-in value.
Can I trade in my vehicle if I still owe money on my loan?
Yes. With the wide range of lenders we use, from our own in-house bank, to your local credit union to national banks, there is virtually no vehicle that cannot be traded in.
How much of a down payment is required?
The larger your initial down payment is, the less you will have to finance. With a lower amount to finance, your total interest charges will also be less. Everyone's personal situation is different, knowing how much you can afford to pay each month and planning accordingly is always advisable. Also, do not forget to figure in taxes and other expenses when doing your planning.
Does Tuttle-Click Automotive Group purchase used vehicles?
Call our Sales Department and find out! We are sometimes in need of quality pre-owned inventory.
TUTTLE-CLICK AUTOMOTIVE GROUP
Is your dealership hiring?
We are always looking for quality people to join our Team. Click on the Careers tab to see what positions we currently have available and to submit your resume.
What cars do you sell?
At Tuttle-Click Automotive Group, we proudly offer a variety of quality domestic vehicles including Ford, Lincoln, Mercury, Chrysler, Jeep and Dodge, as well as the full line of Mazda cars. We have an extensive inventory of Ford and Dodge commercial trucks in Irvine, including the popular Dodge Sprinter. Also available are GEM and Zenn electric vehicles.
Where are your dealerships located?
Our Tuttle-Click Ford Lincoln Mercury, Tuttle-Click Mazda, Tuttle-Click Commercial Truck Center, Tuttle-Click Electric Vehicles and Tuttle-Click Chrysler Jeep Dodge dealerships are all conveniently located in the Irvine Auto Center near the Interstate 5/405 “Y.” Tuttle-Click’s Tustin Chrysler Jeep Dodge is located in the Tustin Auto Mall near the Tustin Marketplace. We also have several dealerships in the Tucson/Green Valley area operating under the Jim Click and Holmes Tuttle names.
SERVICE AND PARTS
Do I need to schedule an appointment for my vehicle to be serviced?
Yes, an appointment is required for your vehicle to be serviced. This can be done either by contacting the dealership by phone or you can also schedule online.
Do you offer shuttle service?
Yes! We have shuttles to take you home or to your office after you drop off your vehicle for service. We also have on-site rental cars for your convenience.
Will you have the parts I need?
We stock a multi-million dollar inventory of parts and offer express ordering for parts we do not have in stock, enabling us to get them in the next day in most cases.
Do you service commercial vehicles?
Yes! Our commercial fleet service department has been newly-expanded and can quickly service any Ford or Dodge commercial vehicle. We have Service Advisors specifically dedicated to the needs of the commercial truck owner and Technicians trained and certified to work on commercial vehicles.
Are your Technicians certified?
Absolutely! Our Team includes seasoned Technicians with Master-level certification. You can be assured that at every step, your vehicle is being taken care of by experienced, knowledgeable professionals with a passion for their work. Many of our Technicians have served our Team for more than 20 years. Our Service Team undergoes factory training and certification processes, enabling our Service Departments to be Ford Blue Oval and Chrysler Five-Star Certified.
